Digital Transformation Project Manager — Mexican Market Expansion

🏢 ABOUT THE COMPANY

JetBlue is a low-cost, customer-focused airline founded in 1998 with a mission to bring humanity to air travel. With a fleet of over 250 aircraft, JetBlue operates over 1,000 daily flights to over 100 destinations in the United States, the Caribbean, and Latin America. As a Fortune 1000 company, JetBlue prides itself on delivering exceptional customer experiences, a culture of innovation, and a commitment to diversity, equity, and inclusion. Our achievements include being recognized as one of the World's Most Admired Airlines and one of the Best Places to Work for Diversity. We're excited to expand our operations in Mexico and are seeking a talented Digital Transformation Project Manager to join our team.

🎯 ROLE OVERVIEW

As a Digital Transformation Project Manager, you will play a critical role in driving the digital transformation of JetBlue's Mexican market expansion. You will work closely with cross-functional teams, including our technology, operations, and customer experience teams, to design, implement, and deliver digital solutions that drive business growth, improve customer experiences, and enhance operational efficiency. You will report to our Director of Digital Transformation and will have the opportunity to make a significant impact on our business.

📋 KEY RESPONSIBILITIES

. Develop and execute digital transformation roadmaps and strategies to drive business growth, improve customer experiences, and enhance operational efficiency.

. Collaborate with cross-functional teams to design, implement, and deliver digital solutions, including cloud-based platforms, data analytics, and customer experience initiatives.

. Manage and coordinate multiple projects simultaneously, ensuring timely and within-budget delivery.

. Analyze business requirements and develop technical requirements documents for digital transformation projects.

. Conduct stakeholder analysis and develop communication plans to ensure successful project delivery.

. Provide project management oversight and guidance to project teams, ensuring adherence to Agile methodologies and project management best practices.

. Identify and mitigate project risks, and develop contingency plans as needed.

. Develop and maintain relationships with key stakeholders, including business leaders, technology teams, and vendors.

. Stay up-to-date with industry trends, emerging technologies, and best practices in digital transformation.

✅ REQUIRED QUALIFICATIONS

. Minimum 5 years of experience in project management, with a focus on digital transformation projects.

. Bachelor's degree in Business Administration, Computer Science, or a related field.

. Proven experience in managing multiple projects simultaneously, with a focus on delivering within-budget and on-time.

. Strong technical skills, including cloud-based platforms (e.g., AWS, Azure), data analytics, and customer experience technologies.

. Excellent communication and stakeholder management skills, with the ability to develop and maintain relationships with key stakeholders.

. Ability to analyze business requirements and develop technical requirements documents.

⭐ PREFERRED QUALIFICATIONS

. Master's degree in Business Administration, Computer Science, or a related field.

. Certification in Project Management (e.g., PMP, Agile) or a related field.

. Experience working in the airline industry or a related field.

. Strong knowledge of Mexican market trends and regulations.

. Fluency in Spanish and English.

💰 WHAT WE OFFER

We offer a competitive salary range of MXN 50,000 to MXN 80,000 per month, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement plan, and vacation days. As a remote employee, you will have the opportunity to work from anywhere in Mexico and will be provided with a budget for learning and development. We value our employees' well-being and offer a range of wellness programs and activities. Our team culture is collaborative, inclusive, and fun, with a focus on innovation, creativity, and continuous improvement. We offer a range of opportunities for career growth and development, including training programs, mentorship, and rotational assignments.

👥 ABOUT THE TEAM

Our team is a dynamic and diverse group of professionals, including project managers, business analysts, technical leads, and software developers. We work collaboratively to deliver digital transformation projects that drive business growth, improve customer experiences, and enhance operational efficiency. Our team is passionate about innovation, creativity, and continuous improvement, and we value feedback, experimentation, and learning.

📨 HOW TO APPLY

Please submit your application, including your resume and a cover letter, to [insert email or online application portal]. We expect to respond to all applications within 2-3 weeks.

📋 Job Details

📨 How to Apply

Submit your updated CV and a brief cover letter to JetBlue. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.