Global Digital Experience Strategist - E-Commerce Beauty

🏢 ABOUT THE COMPANY

Sephora was founded in 1969 by Dominique Mandonnaud in France. Today, as part of the LVMH group, Sephora is a leading global beauty retailer with over 3,000 stores in 34 countries. Our mission is to provide innovative, high-quality products and services to our customers, while fostering a culture of diversity, inclusivity, and creativity. With a strong focus on technology and customer experience, we continue to drive growth and innovation in the beauty industry.

🎯 ROLE OVERVIEW

As a Global Digital Experience Strategist, you will play a key role in shaping the digital transformation of Sephora's e-commerce platform. Working closely with our cross-functional teams, you will develop and implement strategies to enhance customer experience, drive engagement, and increase online sales. Reporting to the Director of E-Commerce, you will have the opportunity to make a significant impact on the company's digital growth and reputation.

📋 KEY RESPONSIBILITIES

Conduct user research and analysis to inform digital experience strategy and product development.

Collaborate with design and development teams to create seamless and intuitive customer journeys.

Develop and implement A/B testing and personalization strategies to improve customer engagement.

Analyze customer data and behavioral insights to inform marketing and sales strategies.

Partner with suppliers and vendors to integrate new features and technologies into the e-commerce platform.

Stay up-to-date with industry trends and best practices in digital commerce and customer experience.

✅ REQUIRED QUALIFICATIONS

7+ years of experience in digital marketing, e-commerce, or a related field.

Bachelor's degree in Computer Science, Marketing, or a related field.

Proven experience in user research, data analysis, and strategy development.

Strong understanding of e-commerce platforms, web development, and digital marketing channels.

Excellent communication and project management skills.

Experience with A/B testing and personalization tools.

⭐ PREFERRED QUALIFICATIONS

Master's degree in a related field.

Experience with Sephora or a similar beauty retailer.

Certification in digital marketing or user experience design.

Knowledge of German language and culture.

💰 WHAT WE OFFER

Sephora offers a competitive salary range of €50,000 - €80,000 per year, depending on experience.

We provide comprehensive health insurance, retirement plan, and generous vacation days.

Our company culture values diversity, inclusivity, and creativity, and we offer a budget for learning and development.

As a remote-first company, we offer flexibility and autonomy in our work arrangements.

Our team is composed of talented and passionate individuals who are dedicated to driving growth and innovation in the beauty industry.

👥 ABOUT THE TEAM

Our team is a dynamic and collaborative group of digital marketing and e-commerce professionals. We work closely together to develop and implement strategies that drive customer engagement and revenue growth. With a strong focus on innovation and experimentation, we continuously seek new ways to improve customer experience and drive business results.

📨 HOW TO APPLY

To apply for this role, please submit your resume and a cover letter explaining why you are the best fit for this position. We expect to review applications within 2-3 weeks of posting.

📋 Job Details

📨 How to Apply

Submit your updated CV and a brief cover letter to Sephora. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.