Remote Postal Logistics Coordinator — Mexico

🏢 ABOUT THE COMPANY

Established in 1775, the United States Postal Service (USPS) is one of the largest civilian employers in the world, with a rich history of serving the American public and connecting people through the power of mail and package delivery. Our mission is to provide reliable, efficient, and affordable services that meet the evolving needs of our customers. With over 240 years of experience, we have grown to become a leader in logistics and a great place to work. With 500,000 employees worldwide, our diverse workforce is passionate about making a difference in our communities. We are proud of our commitment to innovation, customer service, and operational excellence.

🎯 ROLE OVERVIEW

As a Remote Postal Logistics Coordinator in Mexico, you will play a critical role in streamlining our international mail and package delivery operations. Reporting to the Latin America Operations Manager, you will be responsible for ensuring the efficient processing and movement of packages between the United States and Mexico. Your attention to detail and problem-solving skills will help us maintain high levels of customer satisfaction and drive business growth. This is a unique opportunity to join a global leader in logistics and make a real impact on our operations.

📋 KEY RESPONSIBILITIES

. Develop and implement process improvements to increase efficiency and reduce costs in international mail and package delivery. . Collaborate with cross-functional teams, including Operations, Customer Service, and Supply Chain, to resolve issues and improve service levels. . Analyze data to identify trends and opportunities for growth, and develop recommendations for process improvements. . Provide excellent customer service to internal and external stakeholders, responding to inquiries and resolving issues in a timely and professional manner. . Develop and maintain relationships with key partners, including carriers, freight forwarders, and customs brokers. . Stay up-to-date with changing regulations and compliance requirements, and ensure that all operations are in compliance with USPS policies and procedures. . Identify and implement cost-saving initiatives, and monitor and report on results. . Develop and maintain accurate records and reports, including metrics and key performance indicators. . Provide training and support to new team members, and conduct regular coaching and feedback sessions to ensure continuous improvement.

✅ REQUIRED QUALIFICATIONS

5+ years of experience in logistics, supply chain, or a related field. Bachelor's degree in Business Administration, Logistics, or a related field. Strong understanding of international trade and customs regulations. Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. Proficient in Microsoft Office, including Excel, Word, and PowerPoint. Experience with data analysis and reporting tools, such as SAP or Salesforce. Ability to work independently and as part of a team, with a focus on collaboration and problem-solving.

⭐ PREFERRED QUALIFICATIONS

Advanced degree in Business Administration, Logistics, or a related field. Experience working in a fast-paced, dynamic environment with multiple priorities. Knowledge of Spanish language and culture. Experience with data visualization tools, such as Tableau or Power BI. Certification in Supply Chain Management or Logistics.

💰 WHAT WE OFFER

We offer a competitive salary range of MXN $50,000 - $80,000 per year, depending on experience. In addition, you will receive a comprehensive benefits package, including health insurance, retirement plan, and vacation days. You will also have access to a learning and development budget, which can be used for training, certification, or education courses. As a remote employee, you will enjoy the flexibility of working from home, with regular check-ins and collaboration with your team. We also offer a generous growth path, with opportunities for advancement and professional development.

👥 ABOUT THE TEAM

Our team is a group of dedicated professionals who are passionate about delivering exceptional service and driving business growth. We work closely together to identify and solve problems, share knowledge and best practices, and celebrate our successes. Our team culture is inclusive, supportive, and collaborative, with a focus on innovation, continuous improvement, and customer satisfaction. We are a dynamic and fast-paced team that is always looking for new ideas and perspectives to drive business success.

📨 HOW TO APPLY

To apply for this exciting opportunity, please submit your resume and a cover letter outlining your qualifications and experience. We look forward to reviewing your application and welcoming you to our team!

📋 Job Details

📨 How to Apply

Submit your updated CV and a brief cover letter to USPS. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.