Sam's Club Digital Transformation Specialist, Mexico

🏢 ABOUT THE COMPANY

Founded in 1983, Sam's Club is a membership-based warehouse club that offers a wide range of products and services to individual and business members. With a mission to make a positive impact on the communities it serves, Sam's Club operates over 597 locations across the United States and around the world. The company's culture emphasizes innovation, teamwork, and providing an exceptional customer experience. Through its commitment to sustainability and social responsibility, Sam's Club has become a leader in the retail industry, with numerous awards and recognition for its achievements.

🎯 ROLE OVERVIEW

As a Digital Transformation Specialist, you will play a critical role in driving Sam's Club's digital strategy and transformation efforts in Mexico. Reporting to the Director of Digital Transformation, you will work closely with cross-functional teams to design, develop, and implement cutting-edge digital solutions that enhance the member experience, drive business growth, and improve operational efficiency. Your focus will be on identifying opportunities for digital transformation, developing strategic plans, and collaborating with stakeholders to ensure successful project execution.

📋 KEY RESPONSIBILITIES

• Develop and implement a comprehensive digital transformation strategy for Sam's Club in Mexico, aligned with the company's overall business objectives and goals.

• Conduct thorough analysis of business processes, identifying areas for digital improvement and developing recommendations for process automation, digitization, and optimization.

• Collaborate with internal stakeholders to design and develop digital solutions, including but not limited to, e-commerce platforms, mobile apps, and data analytics tools.

• Work with external vendors and partners to select and implement best-in-class digital solutions that meet Sam's Club's business needs.

• Develop and manage project budgets, timelines, and scope, ensuring successful project delivery and stakeholder satisfaction.

• Provide leadership and guidance to cross-functional teams, ensuring effective communication, collaboration, and execution of digital transformation initiatives.

• Analyze data and metrics to measure the effectiveness of digital transformation efforts and make data-driven recommendations for process improvements.

• Stay up-to-date with emerging trends and technologies in digital transformation, identifying opportunities for innovation and growth.

✅ REQUIRED QUALIFICATIONS

• Bachelor's degree in Business Administration, Computer Science, or related field. Master's degree preferred.

• Minimum 5 years of experience in digital transformation, project management, or a related field.

• Proven track record of successfully leading digital transformation initiatives, with a focus on process improvement, innovation, and business growth.

• Excellent analytical, problem-solving, and communication skills, with the ability to collaborate with cross-functional teams.

• Strong understanding of digital technologies, including e-commerce platforms, mobile apps, data analytics tools, and cloud computing.

• Experience working with external vendors and partners, with a focus on vendor management and contract negotiation.

• Certification in project management, such as PMP or Agile, preferred.

⭐ PREFERRED QUALIFICATIONS

• Experience working in a retail or consumer-facing industry.

• Knowledge of emerging trends and technologies in digital transformation, such as AI, blockchain, or IoT.

• Experience with data analytics tools, such as Tableau or Power BI.

• Certification in data science or business analysis, preferred.

💰 WHAT WE OFFER

As a Digital Transformation Specialist at Sam's Club, you will be part of a dynamic and innovative team that is shaping the future of retail. We offer a competitive salary range of MXN 50,000 to MXN 80,000 per month, depending on experience. Our benefits package includes health insurance, a retirement plan, and a generous vacation package. We also offer a significant learning and development budget, allowing you to stay up-to-date with the latest skills and technologies in digital transformation.

Sam's Club is committed to providing a safe and inclusive work environment, with a focus on remote work and flexibility. We believe in the importance of work-life balance and offer a generous remote work policy. As a member of our team, you will have the opportunity to grow and develop your career, with a focus on professional development and career advancement.

👥 ABOUT THE TEAM

Sam's Club's digital transformation team is a dynamic and collaborative group of professionals who are passionate about innovation and customer experience. With a team size of around 20 people, we work closely together to design, develop, and implement cutting-edge digital solutions that enhance the member experience and drive business growth. We value open communication, transparency, and collaboration, with a focus on delivering exceptional results and exceeding customer expectations.

📨 HOW TO APPLY

To apply for this exciting opportunity, please submit your resume and a cover letter, highlighting your relevant experience and qualifications. We welcome applications from diverse candidates who are passionate about digital transformation and customer experience. We expect to fill this position within 6-8 weeks, with a start date of August 1st, 2024.

📋 Job Details

📨 How to Apply

Submit your updated CV and a brief cover letter to Sam's Club. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.