Senior Business Intelligence Analyst — E-commerce Solutions

🏢 ABOUT THE COMPANY

Lowe's is a leading home improvement retailer founded in 1946, serving over 18 million customers every week. Our mission is to help people create the perfect home through a wide range of products and services. As a Fortune 100 company, we pride ourselves on our commitment to customer satisfaction, employee development, and community involvement. With over 1,800 stores across North America and a diverse team of over 300,000 employees, Lowe's is a great place to work for those who share our passion for innovation, customer-centricity, and teamwork.

🎯 ROLE OVERVIEW

As a Senior Business Intelligence Analyst on our E-commerce Solutions team, you will play a critical role in driving data-driven decision-making across our organization. Reporting to the Director of Analytics, you will lead the development and implementation of business intelligence solutions that deliver actionable insights to inform product development, pricing, marketing, and supply chain strategies. Your work will have a direct impact on our online sales growth, customer satisfaction, and market competitiveness.

📋 KEY RESPONSIBILITIES

Develop and maintain large-scale data warehouses, using tools like Amazon Redshift, Snowflake, or Google BigQuery to store and process vast amounts of e-commerce data. Design and implement data visualization dashboards using Tableau, Power BI, or D3.js to facilitate easy access to key metrics and trends. Collaborate with cross-functional teams to identify business requirements and develop data-driven solutions to address them. Analyze large datasets to identify patterns, trends, and correlations that inform business decisions. Develop predictive models using machine learning algorithms to forecast sales, revenue, and customer behavior. Stay up-to-date with the latest trends and technologies in business intelligence, data warehousing, and machine learning. Develop and maintain technical documentation, data dictionaries, and data quality reports to ensure transparency and accountability. Communicate complex data insights and recommendations to non-technical stakeholders through effective storytelling, presentations, and written reports.

✅ REQUIRED QUALIFICATIONS

8+ years of experience in business intelligence, data analytics, or a related field. Bachelor's degree in Computer Science, Mathematics, Statistics, or a related field. Proficiency in SQL, NoSQL databases, and data modeling. Experience with data visualization tools like Tableau, Power BI, or D3.js. Familiarity with cloud-based data warehousing solutions like Amazon Redshift, Snowflake, or Google BigQuery. Strong understanding of machine learning concepts and algorithms. Experience with predictive modeling tools like Python, R, or SAS. Excellent communication, presentation, and interpersonal skills. Experience working with Agile development methodologies. Strong problem-solving skills, with the ability to work independently and collaboratively in a fast-paced environment.

⭐ PREFERRED QUALIFICATIONS

Master's degree in Business Administration, Computer Science, or a related field. Experience with big data technologies like Hadoop, Spark, or Flink. Certification in data science, machine learning, or business intelligence. Familiarity with cloud-based platforms like AWS, Azure, or Google Cloud. Experience with data governance, data quality, and data security best practices. Familiarity with project management tools like Jira, Asana, or Trello. Experience with cloud-based collaboration tools like Slack, Microsoft Teams, or Google Workspace.

💰 WHAT WE OFFER

We offer a competitive salary range of MXN 50,000 - MXN 80,000, depending on experience. You will also receive a comprehensive health insurance package, a retirement plan, and a generous vacation policy. Our company provides a budget for learning and development, so you can stay up-to-date with the latest technologies and trends. As a distributed team, we prioritize flexibility and work-life balance, with a hybrid work policy that allows you to work from home and/or in our office. Our team culture is collaborative, inclusive, and supportive, with regular team-building activities and social events.

👥 ABOUT THE TEAM

Our E-commerce Solutions team is a tight-knit group of experienced professionals who share a passion for innovation, customer satisfaction, and teamwork. We are a distributed team of 8 members, with a mix of seasoned veterans and rising stars in the field. We work closely with cross-functional teams to drive business outcomes, and we prioritize collaboration, transparency, and open communication. Recent wins include launching a new e-commerce platform, improving customer satisfaction ratings by 15%, and increasing online sales revenue by 20%.

📨 HOW TO APPLY

To apply for this exciting opportunity, please submit your resume, a cover letter, and a portfolio of your work. We expect to review applications over the next 2 weeks, with a goal of scheduling interviews within 3 weeks. We look forward to hearing from you!

📋 Job Details

📨 How to Apply

Submit your updated CV and a brief cover letter to Lowe's. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.