Senior Digital Transformation Leader — Banking Operations

🏢 ABOUT THE COMPANY

Bank of America is one of the largest banks in the United States and a leading global financial institution, with a history dating back to 1904 and a presence in over 40 countries. Our mission is to make financial lives better through the power of every connection. With over 200,000 employees worldwide, we are committed to a culture of excellence, diversity, and inclusion. At Bank of America, we value our people and strive to create an environment where everyone feels valued, respected, and empowered to succeed.

🎯 ROLE OVERVIEW

As a Senior Digital Transformation Leader — Banking Operations, you will play a critical role in driving the digital transformation of our banking operations, leveraging cutting-edge technologies to enhance customer experience, improve efficiency, and drive business growth. You will report to the Director of Digital Transformation and will work closely with cross-functional teams, including IT, business stakeholders, and vendors to design, implement, and deliver digital solutions that meet the evolving needs of our customers.

📋 KEY RESPONSIBILITIES

* Lead the development and implementation of digital transformation strategies and roadmaps for banking operations, aligned with the company's overall digital transformation vision and goals.

* Collaborate with IT, business stakeholders, and vendors to design, build, and deploy digital solutions that improve customer experience, efficiency, and business growth.

* Drive the adoption of digital technologies, such as cloud computing, artificial intelligence, and blockchain, across banking operations.

* Develop and manage budgets, resource plans, and project timelines for digital transformation initiatives.

* Foster a culture of innovation and experimentation, encouraging the use of agile methodologies and design thinking in digital transformation projects.

* Develop and execute training programs for banking operations teams on digital technologies and processes.

* Analyze and report on digital transformation metrics, providing insights to improve future project delivery.

* Lead and manage cross-functional teams to ensure successful project delivery.

* Develop and maintain strategic partnerships with vendors and suppliers to support digital transformation initiatives.

* Develop and manage relationships with business stakeholders, providing regular updates on digital transformation progress and plans.

* Staying up-to-date with industry trends, emerging technologies, and best practices in digital transformation.

✅ REQUIRED QUALIFICATIONS

* Minimum 8 years of experience in digital transformation, banking operations, or a related field.

* Advanced degree in Computer Science, Information Technology, Business Administration, or a related field.

* Proven experience in leading digital transformation projects, with a strong track record of success.

* Excellent technical skills, with expertise in cloud computing, artificial intelligence, blockchain, and cybersecurity.

* Strong business acumen, with a deep understanding of banking operations and the ability to develop and implement digital solutions that meet business needs.

* Excellent communication, collaboration, and project management skills.

* Experience working in a global, matrixed organization with multiple stakeholders and vendors.

* Fluent in English and Portuguese, with excellent written and verbal communication skills.

⭐ PREFERRED QUALIFICATIONS

* Experience with agile methodologies and design thinking in digital transformation projects.

* Certification in digital transformation, IT service management, or a related field.

* Experience working with cloud-based platforms, such as AWS or Azure.

* Familiarity with artificial intelligence and machine learning technologies.

* Experience with project management methodologies, such as Scrum or Kanban.

💰 WHAT WE OFFER

* Competitive salary range in BRL: 50,000 - 80,000 per month.

* Comprehensive health insurance for you and your family.

* Retirement plan with a 10% company match.

* 20 days of paid vacation per year, plus 10 paid holidays.

* Professional development budget to support your growth and development.

* Flexible work arrangements, including remote work options.

* Collaborative and dynamic team culture, with regular team-building activities and social events.

* Opportunities for growth and advancement within the company.

👥 ABOUT THE TEAM

The Digital Transformation team is a dynamic and collaborative group of professionals who are passionate about driving digital innovation and transformation across banking operations. We work closely with cross-functional teams, including IT, business stakeholders, and vendors to design, build, and deploy digital solutions that meet the evolving needs of our customers. Our team is committed to a culture of innovation, experimentation, and continuous learning, and we welcome individuals who share our passion for digital transformation and our commitment to excellence.

📨 HOW TO APPLY

To apply for this role, please submit your resume, cover letter, and a brief writing sample (max. 2 pages) explaining why you are the ideal candidate for this role. We review applications on a rolling basis and aim to respond to all applicants within 2 weeks of receiving their application.

📋 Job Details

Job Type	🌐 Remote
Location	Remote, BR
Address	Av. Brigadeiro Faria Lima, 201, 01451-000
Salary	BRL 50,000 – 80,000 / year
Industry	General
Company	Bank of America
Valid Until	2026-09-14

📨 How to Apply

Submit your updated CV and a brief cover letter to Bank of America. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.