Senior E-commerce Operations Manager - Wholesale Business Development
Senior E-commerce Operations Manager - Wholesale Business Development
š¢ ABOUT THE COMPANY
BJ's Wholesale Club is a membership-based warehouse club and a leading operator of retail stores in the Eastern United States and Northeastern United States. Founded in 1984, we have over 200 locations and over 140,000 members. Our mission is to provide our members with a wide selection of products at the lowest possible prices while delivering an exceptional shopping experience. We pride ourselves on our customer-centric culture, emphasizing member satisfaction, and employee growth and development. With a strong commitment to innovation and technology, we continue to evolve and remain a great place to work.
šÆ ROLE OVERVIEW
As the Senior E-commerce Operations Manager for Wholesale Business Development, you will play a critical role in leading the development and execution of our e-commerce strategy across our wholesale business. Working closely with the cross-functional business teams, you will be responsible for driving revenue growth, improving operational efficiency, and enhancing the overall member experience. Reporting to the Director of E-commerce, you will have the opportunity to make a significant impact on our business and contribute to the company's continued growth and success.
š KEY RESPONSIBILITIES
- Develop and execute e-commerce strategies to drive revenue growth and improve operational efficiency across our wholesale business.
- Collaborate with cross-functional teams to identify opportunities for e-commerce growth, develop strategic plans, and implement solutions.
- Analyze market trends, competitor activity, and member behavior to inform e-commerce strategy and optimize operational performance.
- Lead the development and execution of marketing campaigns to drive member engagement and conversion.
- Collaborate with the product team to develop and implement new features and functionalities on our e-commerce platform.
- Work closely with the logistics team to ensure seamless order fulfillment and delivery.
- Develop and maintain key metrics to measure e-commerce performance and make data-driven decisions to optimize business outcomes.
- Identify and prioritize process improvements to increase operational efficiency and reduce costs.
- Collaborate with the IT team to ensure compatibility and integration of e-commerce platform with existing systems.
- Develop and maintain strong relationships with internal stakeholders, including marketing, product, and logistics teams.
- Stay up-to-date with industry trends and best practices in e-commerce and leverage knowledge to drive business growth and improvement.
- Conduct regular business reviews with the Director of E-commerce to review progress, discuss challenges, and set goals for future performance.
- Develop and manage departmental budgets to support e-commerce initiatives and achieve business objectives.
- Lead and mentor a team of e-commerce operations professionals to ensure high-level performance and employee growth and development.
- Develop and implement training programs to enhance team knowledge and skills.
ā REQUIRED QUALIFICATIONS
- 8+ years of experience in e-commerce operations or a related field, with a focus on wholesale business development.
- Proven track record of driving revenue growth, improving operational efficiency, and enhancing member experience in a fast-paced e-commerce environment.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Strong analytical and problem-solving skills, with the ability to analyze complex data and develop strategic recommendations.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Experience with e-commerce platforms, including Shopify, Magento, or similar solutions.
- Strong knowledge of marketing principles and strategies, with the ability to develop and execute effective marketing campaigns.
- Certification in e-commerce or a related field is a plus.
ā PREFERRED QUALIFICATIONS
- Master's degree in Business Administration, Marketing, or a related field.
- Experience working in a wholesale business environment, with knowledge of the industry and its key players.
- Strong understanding of logistics and supply chain management principles, with the ability to optimize order fulfillment and delivery processes.
- Experience working with data analytics tools, such as Google Analytics or Tableau, to analyze e-commerce performance and inform business decisions.
- Familiarity with project management methodologies, such as Agile or Scrum, to drive e-commerce initiatives and ensure timely completion.
š° WHAT WE OFFER
We offer a competitive salary range of ā¬60,000-ā¬80,000 per year, paid vacation days, a comprehensive health insurance plan, and a retirement savings plan. We also provide a generous learning and development budget to support your professional growth and development. As a remote employee, you will have the flexibility to work from home and maintain a healthy work-life balance. Our team culture emphasizes collaboration, innovation, and mutual respect, with a focus on employee growth and development. We offer a range of training and development opportunities to help you build new skills and advance in your career.
š„ ABOUT THE TEAM
Our e-commerce operations team is a dynamic and fast-paced group of professionals who are passionate about driving business growth and improving member experience. We work closely together to identify opportunities, develop strategies, and implement solutions to drive e-commerce success. Our team is collaborative, innovative, and customer-centric, with a strong focus on employee growth and development. We are a remote team, working from home and collaborating through digital channels to ensure seamless communication and collaboration.
šØ HOW TO APPLY
If you are a motivated and results-driven professional with a passion for e-commerce operations, please submit your application, including your resume and a cover letter, to [insert contact email]. We look forward to hearing from you and learning about your qualifications and experience. Expected response timeline: 1-2 weeks.
š Job Details
| Job Type | š Remote |
| Location | Remote, DE |
| Address | Fichtenweg 12, 12345 |
| Salary | EUR 60,000 ā 80,000 / year |
| Industry | General |
| Company | BJ's Wholesale Club |
| Valid Until | 2026-09-14 |
šØ How to Apply
Submit your updated CV and a brief cover letter to BJ's Wholesale Club. Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted within 2 weeks of applying.